Non-Technical Support Forum

Hi,

I think you checked my images by clicking on "view album" - and indeed you see flat images with no glitter (sparckle). The images are saved as GIF. and are considered animation.

So why 4 month ago I managed to post them and now I can't?

I think that what happened is that towards the end of my 2015 membership, the Story Master granted me one month of premium membership and when it ended, I paid for another year of premium. The system perhaps does not recognize me as premium and that's why I can't post my glittery images in my album.

Please sort this out since I need to post these images into my Signature Market for the coming holidays.

Hanna

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