Technical Support Forum

Hi there!

I was able to retrieve my first account information and password from my home and tried to log in to transfer the item One More Day and close the account. However, I received a message that the account was deleted! I had placed the item in my favorites list, but it has also disappeared. When I did all this, I did not know about nor understand the importance of item numbers, so I do not have that and it was before I figured out how to copy and paste an item.

I'm sorry this has been so problematic - is there any way to retrieve that piece that I wrote from the account I created in 2012 (approximately)?

Thanks for any help you can offer - I really did not want to lose that item.

Sabaka (Twila)