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When I saw this blog prompt, I had to laugh. I had just had a horrendous day of dealing with busy shoppers, out of control children, and rude drivers. I shook my head sadly and thought Common courtesy? It's not so common anymore.
Rush, rush, rush. Hurry here, hurry there. Get there before someone else beats you to it. Be the first in line, the first in traffic, the first on the elevator and the first off. It seems everyone is too busy for 'old fashioned' pleasantries that used to be common, everyday expressions. Rarely do you hear "please"; it has been replaced with "will you" or "could you" or simply "do this". Even more seldom heard is "thank you". Sadly, it has been nearly eliminated from the vocabulary of many and hasn't even been replaced with something as primitive as a grunt or a nod.
I find myself in a quandry, however, wondering which is worse: the blatant lack of courtesy and consideration or the disgusted response received when you actually show it. A few examples to illustrate my point:
On my way into the grocery store I saw a young woman struggling to free a cart from the cart corral. She had an infant in her arms and her other two toddlers were running around behind parked cars. Both my hands were free so I stopped to help her. She looked at me like I had three heads and screamed, "I can get it! What, do I look like I can't figure out how to get a cart out?"
I apologized and walked away, stopping to mention to an elderly man getting in his car that there were little children running around and he might use extra caution when proceeding out of the parking space. He thanked me for bringing this situation to his attention. Meanwhile, I was having a hole stared through the back of my head by the young mother. She plopped her infant in the seat, chased down her two unruly toddlers and deposited them, kicking and screaming, into the basket, and strolled past the back of the elderly gentleman's car, half backed out of the spot, causing him to slam on the brakes. As she was nearly hit due to her own lack of attentiveness, she rapped on his trunk and made an obscene gesture at him, shouted an epithet about 'old people driving', slapped one of her children for repeating the nasty words she had used, and proceeded into the store to the tune of horns blaring as she crossed the street without even looking for traffic. Once inside, she passed by as close as she could without physically hitting me with the cart and venomously remarked, "Thanks so much for all your help, b****." She snatched the bag of fruit I had my hand on and stomped off with her nose in the air.
Later I saw her at the bakery department putting fresh-baked cookies in a bag and letting her children eat some of them before they were paid for. I picked out my remaining items and haded for the check out as quickly as possible, hoping to avoid further contact. It wasn't to be, though. As I reached the registers I counted the items in my basket. The express lane was for 15 items or fewer and I had 25 so I got in a regular line. She, however, took her heaping cart to the express lane, cutting off an elderly woman in one of those courtesy motorized carts with a gallon of milk and a loaf of bread. She began unloading all of her selections on the conveyor belt, much to the chagrin of other customers with the designated number of items.
When the lady behind the register saw the pile growing, with no end in sight, she refused her. The mother caused a scene, shouting and ranting and raving; she had to be escorted away by the manager.
"She must be having a bad day," remarked the lady in line ahead of me.
"I'd say," was the only reply I could voice. When did it become okay to make everyone else have a bad day just because you were having one? Again, I could only shake my head.
This lady was blatantly rude and self-centered, focused only on herself and doing what she wanted when she wanted and in the manner she wished to do it. Everyone else was expected to watch out that they didn't run over her children in the parking lot or get in her way as she marched about doing only what she wanted to do.
Others are rude and self-centered in other ways. For example, consider the cell phone phenomenon. As if we weren't busy enough, cell phones now allow us to bring our friends everywhere we go, blocking out the real live flesh and blood individuals we may otherwise have interacted with. The ones that really frustrate me are those who walk through stores and down sidewalks, make eye contact as they're approaching you and then give you a dirty look when you ask them to please repeat what they said when you thought they were speaking to you. I don't think I will ever get used to seeing people walking around in conversation, gesturing and making facial expressions to suit the dialogue while no one else is visible.
Store clerks have become like store fixtures. I see so many people rush through the line, never making eye contact while chattering away at the top of their voice to invisible friends in the electronic device clipped to their ear. It doesn't seem to matter who else is around listening to their conversation. The cashier rings their purchases, bags them, and off they scurry to the rest of their life without so much as an appreciative head nod.
Conversations cannot be put on hold or interrupted for anything. Driving while on the cell phone, regardless of how hazardous it has been proven to be, is just as prevelant as it has been in years past. With the practice of 'texting' becoming even more popular, driving takes a back seat to conversation and "driving defensively" takes on a whole new meaning and scope.
What happened to talking face to face? No one seems to know how to do that anymore. Teenagers don't speak; they text using abbreviations instead of words. It's like a code. Some teenagers I know don't even talk when they're face to face; they text when they're sitting in the same room with their friends. What's that about? A few weeks ago I saw a friend's 17 year old daughter at a store and I said 'hello'. She knew who I was but ran away screaming like I was a stranger trying to molest her! I spoke to her mother about it later.
"Oh, we don't make Emily speak to adults," she said simply, as if it was an excuse for her daughter's behavior. "She doesn't know what to say to people who aren't her age so she doesn't speak to them at all." I don't know how she'll function in the real world, but I guess that's none of my business.
Of course, we can do so many things without even making human contact: ATMs spill cash into our hand at the touch of a button. Automatic parking booths give us our tickets when we arive and tell us our total and take our money as we exit. Self-check lanes allow us to scan our own purchases, slide our credit cards, and complete our transactions without saying a word to anyone else. We can buy products over the internet, allowing us to shop in our pajamas while doing many other tasks at the same time. When our orders arrive, we need only put on our slippers and hobble to the mailbox to retrieve them. We can even order groceries and have them delivered if we wish to do so.
No one looks out for anyone anymore; just drive down the road. People used to slow down and let you on the highway; now they'd just as soon run you down as look at you. If you use a turn signal, you're doing something out of the ordinary. If people see you want to change lanes, they speed up so you can't get in front of them, and if you are able to get in, they tend to pass you, cut you off, and make obscene gestures after slamming on their brakes as a way of paying you back for some perceived rudeness when all you're trying to do is drive down the highway like everyone else.
As a testiment to how little courtesy is left these days, consider this last anecdote.
A few weeks ago I went through the drive-thru at the bank. I'd requested $100 cash back from my deposit. When I received the envelope, I checked to see I'd gotten the correct driver's license back, then pulled away from the booth to allow the next person in line to begin their transaction while I counted the money. Instead of $100, I'd received $120! I pulled back around to the front and parked. Inside, I had to speak to three different people. The first teller misunderstood and tried to give me $20 more. The second told me it was more of an inconvenience to correct the matter than it was worth. The third person, the bank manager, thanked me profusely for being honest and said, "Most people would have considered it a bonus and not bothered to return it."
These experiences aren't going to keep me from being courteous, though. If we all showed a bit more courtesy, the world we live in would be much more pleasant. Rather than rushing past everyone, try a friendly 'hello', hold the door for the person coming up behind you, or say 'thank you' to a clerk. You may be surprised at how far a little courtesy can go these days.
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