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We've all had them- moments when we get excited about seeing a new review, only to have our hopes dashed by the content of said review. It could be for any number of reasons, but the person taking a moment of their time to tell you what they felt was wrong with your piece was not too positive about it. This is not always pleasant to hear, but it's valuable input and usually we can learn a thing or two from it even if we don't take everything in the review to heart.
Usually.
Even the best authors aren't lauded for every single thing they write, every single step of the way. They've faced criticism, bad press reviews (a good reminder why WDC's private review option can be a blessing), moody editors and any number of issues anyone with a pen, a bit of paper and an idea might run into. So really, it's unreasonable to expect that your audience will always be excited about whatever it is you choose to write down, with the possible exception of your parents if they happen to be your only audience.
But even keeping this in mind, some reviews can still manage to be frustrating. In those instances, it is difficult to determine how to respond to a review. If someone is patently rude and nonconstructive, the best approach is just to let it slide, however hard it may be at first. A reply written in anger is, after all, as nonconstructive as the comment that prompted it. It gets trickier, though, when people are actually trying to be helpful. I'm a cynical bitch, so the first thing I think upon reading comments like that isn't the most tactful reply.
The section below contains a few examples of comments everyone will probably have received at some point, in some form or other, along with a selection of replies to reviews like these that (fortunately) never made it to my Sent Items. I've added a few notes, because when cynical and caffeine-deprived, I tend to produce more snappy one-liners than the average Hollywood blockbuster.
Review: You misspelled word such-and-such.
Response: No, I didn't. Invest in a dictionary.
Note: No, seriously. Invest some time in looking at a dictionary. You might discover you were the one who was wrong. This is especially true about frequently misspelled words, and there are many. It's also really, really bad to teach someone something which is blatantly wrong and, ultimately, it's also entirely nonconstructive.
Review (variant of above): You misspelled words A, B, C...
Response: No I didn't. Invest in a dictionary. Learn some English.
Note: British English is not American English. There's some variation going on with the spelling between them, but as long as an author uses one or the other consistently, neither spelling can be considered wrong. Besides, if you want to talk about spelling and wrong, that's an aspect of linguistics far more complicated than most people realise. Without some sound knowledge about phonetics and philology, you don't want to be touching that.
Review: Your punctuation's wrong.
Response: No it's not. Learn to punctuate.
Note: Punctuation's tricky, and although many people think so, there's no real black-and-white simplicity to it. The rules of punctuation aren't set in stone, although some are clearer than others, like a full stop belonging at the end of a sentence. Once it gets to things like commas, dashes and semi-colons, it gets to a grey area that linguists can argue endlessly about amongst each other. Your English teacher was teaching a preferred style, not a rule. The particular phrasing an author chose to use might not be the most elegant option available, but that doesn't make it wrong.
Review: Your grammar is wrong.
Response: Do you even know the definition of grammar?
Note: Grammar is not the same as syntax, nor is it the same as punctuation (including capitalisation). If you can't get your terminology right, why on Earth should your advice be taken seriously?
Review: You're not supposed to capitalise personal pronouns.
Response: Ever opened a Bible?
Note: Sometimes an author intentionally breaks a set convention. This could be done in any number of ways, from the above mentioned example to weird spelling or messed up syntax. Ultimately, though, there is a reason for it. Is it an isolated incident, or is there a pattern? If there is, it's probably worth considering why the pattern is there, rather than assuming that the author simply made a language boo-boo. It might just be a Revelation.
Review: Your story needs more life.
Response: Congratulations, you completely missed the point.
Note: It's important to try and determine the theme of a story to understand the style better. A story about death could have been written in a more severe tone for the specific purpose of adding another layer to the way the topic at hand is presented. It might not be your particular cup of coffee, but understanding what a story is really about is vital when trying to give tips for improvement. If you leave the impression that you have no idea what's going on in the first place (or actually really don't), then chances are that the author won't take a single suggestion seriously.
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