Free Trial F.A.Q.

Writing.Com automatically offers each member a Free One Month Trial of our feature-rich Premium Membership! During the Free Trial, members will enjoy and have access to most of the features and tools of our Premium Membership.


Frequently Asked Questions (F.A.Q.)

Does the One Month Free Trial Premium Membership include additional portfolio space or the ability to create additional item types than my normal membership?
          No, your portfolio size and creation abilities are not affected by the trial. Unfortunately, there are too many concerns with the time limit on the trial to allow the creation of more items than your portfolio can normally hold or item types that couldn't otherwise be created by your account.
           In addition, the primary purpose of the trial membership is to allow members to experience Writing.Com with all of the features and tools they can't see otherwise. Since all item types are in use around the site, examples of them in use are abound. It is also clear how additional portfolio space will benefit you and your online writing presence. The trial is intended to "show" other features like our double column option, Port Surf, costumicons, ad-free access and more.


I'm using the Free Trial and I deleted an item but my current item count did not go down. Why?
          When using the a Premium Membership or it's Free Trial, your Recycling Bin automatically catches and saves items as they are deleted. This is an important Premium feature that ensures no item is accidentally deleted and lost for good. Once you have deleted an item or items from your portfolio into the Recycling Bin, if you wish to regain the portfolio space they are using, you can Purge your recycling bin at any time.
         Head to My Portfolio and scroll towards the bottom and click on Purge Recycling Bin. On the next screen, confirm the action and your items will be permanantly removed freeing up the portfolio space they had been using.


Who can use the One Month Free Trial Premium Membership?
          Any Writing.Com member with a Free, Basic or Upgraded Membership can take advantage of the Free Trial. If the Free Trial is available for your account, you will find a link to it in the upper left hand column of each page.


How do I find the One Month Free Trial Premium Membership to activate it?
          If the Free Trial is available for your account, you will find a link to it in the upper left hand column of each page.


With the Free Trial Premium, can I create items that Upgraded and Premium Members can, such as Groups, Images, Survey Forms, Web Pages, etc?
          No, there are too many concerns with the time limit on the trial to allow the creation of item types that couldn't otherwise be created. In addition, the different uses of the item types provided to each membership level can already be seen in action around the site.


With the Free Trial Premium, can I store up to 1,000 items in my portfolio?
          No. During the Free Trial Premium, your portfolio storage space limitations are not changed from what your existing non-trial membership is. For example, if you have/had a Free Membership, your portfolio is still limited to 10 items. If you have/had a Basic Membership, you are limited to 50 items and Upgraded Members are still limited to 250 items.


With the Free Trial Premium, can I store more email messages in my email account and create additional email folders?
          No. Your email storage space is not changed by the Free Trial.


Once I click to start it, how long is my One Month Free Trial of Premium Membership?
          Your Free Trial Premium Membership will be active for a full 31 days from the time it is started. Once begun, the amount of time left on your Free Trial will be displayed in the left column of each page.


What happens when my Free Trial Premium expires?
          Once your Free Trial Premium expires, your membership will return to its previous state. If you had/have an existing paid membership, your membership expiration will not change! After your Free Trial Premium expires, your membership reverts to where it would normally be one month after your trial had started. Since the trial provides additional benefits at no charge and does not include additional storage space or item type access, no credit or time extension is provided for overlapping time with the Free Trial Premium.


If I have an existing paid membership, should I let my Upgraded or Basic membership run out before I try the Free Trial Premium?
          No, that is not recommended. The Free Trial Premium does not include additional portfolio space. So, if you choose to do that, you will have to downsize your portfolio to the 10 items allowed under the Free Portfolio limit. In addition, any Item Types that are not offered under our Free Membership plan would be removed from your portfolio; this includes such types as Groups, Images, Surveys and more.


If I already have a Basic or Upgraded Membership and I choose to start the free trial, will I receive any credit for the overlapping time?
          No. Credit is not provided for a number of reasons. The free trial does not include additional portfolio space nor does it include the ability to create or store Upgraded or Premium item types. Since the trial is Free and you still require your existing paid membership in order to fully use the site and maintain your portfolio, we can't provide any credit or time extension for overlaps with the Free Trial Premium.


Am I limited to One Month of the Free Trial Premium Membership?
          Yes. Each individual person is limited to One Month of the trial membership. Please remember that having multiple accounts is strictly against Writing.Com policy and individuals found abusing our Free Trial may be banned from accessing our site.


Why is Writing.Com offering a One Month Free Trial of Premium Membership?
          The value provided in our Premium Membership is exceptional and unmatched by other websites. Writing.Com is happy to be able to show off our site's tool to all of our members up front, with no monetary obligation from them.


When will you stop offering the One Month Free Trial of Premium Membership?
          While we have no immediate plans to remove the Free Trial offer, we do reserve the right to stop offering the Free Trial at any time in the future.


How do I start the Free Trial?
          Members with Free, Basic and Upgraded Memberships will notice a link that reads "Click Here For Your One Month Free Trial Premium Membership at the top of their left hand column. Follow that link to start your free trial. If you don't see the link, then you've either already used or are not eligible for the Free Trial Premium Membership. You can click directly below to be sure:
         http://www.Writing.Com/main/my_account/action/start_trial