Technical Support Forum

The create email folder utility is working fine for me on Chrome.

The error messages say there was a user error.

The folders created by the system, which includes the Spam folder(s), are not something that you can do much with. Please just leave those alone for now, as StoryMaster is still looking for the reason the extras are being created. Once he figures it out, he will delete the extras.

Since trying to do a not-allowed operation may have messed up your browser, please do this:
Log out.
Clear browser cache. Shut down all browser windows. Reboot the browser.
Log in.

After that, try again to create a new folder.

This time pick a proper folder name:
Folder names may only contain alphanumeric characters, a dash (-) or an underscore (_). Folder names may not contain spaces.




Hope that helps.

Northernwrites___

"Invalid Item"  :

~~Image #6000 Sharing Restricted~~ ~~Image #603504 Sharing Restricted~~