Technical Support Forum

I tried to upgrade to 3 months Basic Membership and selected to pay by Visa. I typed my card information and clicked OK. Then I received this error message:

Oops, Writing.Com had the following problem(s):
There was a problem processing your card.

URL: https://www.writing.com/main/shop/item_id/12345

Reference error number: #39260946

I can't use Paypal at this time.

Not all that glitters is gold,
Not all those who wander are lost,
The old that is strong does not wither,
Deep roots are not reached by the frost.
From the ashes a fire shall be woken,
A light from the shadows shall spring,
Renewed be blade that was broken,
The crownless again shall be king - J.R.R Tolkien, The Lord Of The Rings