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Rated: 13+ · Message Forum · Writing.Com · #303715
Members help other members with technical questions and problems using Writing.Com!
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May 18, 2019 at 6:27pm
#3271577
Re: Membership Renewal
by Past Member 'northernwrites'
Well, something is off.

You said you just purchased a year's Upgraded membership, and that's what you've always had.

But your membership info shows: Premium Member: 05-31-2020
It also shows the last time you had an Upgraded membership as Upgraded Member: 06-30-2011

The error log also doesn't show any error messages from the shop.

Now, if you had an Upgraded expiring on 5-31-2020, and then purchased a Premium today, that would result in the same expiration date, but also an email notification of GPs for the overlapped Upgraded membership being refunded to you.

I'd suggest checking your Gift Points Log to see if that's what happened.

If not, The StoryMaster will have to check into it.





Hope that helps.

*Snow2* *Snow2* *Snow2* Northernwrites___*Pencil*

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MESSAGE THREAD
Membership Renewal · 05-18-19 1:28pm
by Bikerider
Re: Membership Renewal · 05-18-19 1:46pm
by ruwth
*Star* Re: Membership Renewal · 05-18-19 6:27pm
by Past Member 'northernwrites'
Re: Membership Renewal · 05-18-19 10:07pm
by The StoryMaster

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