Technical Support Forum

I have a gift card and am trying to use it to purchase a basic membership. I entered all the correct details and even found, on the back of the card, a zip code that writing.com accepted (5754).

I would post a picture to show the gift card, but you guys made it so that I can’t post a SINGLE PHOTO without Premium. So unless you guys want to make a single one-time, single-post, two-photo (one photo for each side of the card) exception for me to show you the gift card, I can’t provide you with any photography to help.

Anyways, the system, when I clicked Submit, accepted the information, then presented me with an error that states that it had trouble reading the card. Please help!

Oh, and can you please hurry? The TRYNOW coupon expires in 6 minutes. Thank you!