Technical Support Forum

Greets,

I was able to upload both of the images (967x117 and 1500x181) that you sent via email into a test photo album.

I was able to upload both images, 3 times, once on each of our various cloud servers (to make sure it wasn't an issue with one specific server). All 6 can be found here:



At this time, I'm not able to reproduce the error and so can not tell you what the problem is.

If I come up with anything, I'll let you know... In the meantime, apologies for the random troubles with it.

Best,
~~SM

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