Technical Support Forum

In that folder I only see this one --
#2144927 "Boots"
Membership Restrictions: Basic
Access Restrictions: Registered Users and higher only.
Created: January 3rd, 2018 at 4:26am
"Invalid Item"  - Last Modified: 12-31-69 @ 7:00pm

Which generated an error message when you created it --
Error Message:

2144927 was not found to be valid Item ID number.
Please check the Item ID number and try again.
Or, if you have just created a new item and receive this error, please wait a few moments and then reload this page.

The other one, which was created a day earlier, is set to private.
#2144695 "Boots "
Membership Restrictions: Basic
Access Restrictions: Keep PRIVATE, for my eyes only!
"Invalid Item"  - Last Modified: 12-31-69 @ 7:00pm


Looks like you created the item twice because you forgot you had already created it the day before?

With the create/modify dates that far apart, I don't see how else it could have happened. Unless you left the window open after creating the first one and then much later used the browser back button to go back to the edit page the next day. That would create a duplicate item.

The system thinks they're separate items, so you should be able to edit and change the access restrictions and/or delete the extra item, once you figure out which one you want to keep.





Hope that helps.

Northernwrites___

"Invalid Item"  :

~~Image #6000 Sharing Restricted~~ ~~Image #603504 Sharing Restricted~~