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Rated: 13+ · Message Forum · Writing.Com · #303715
Members help other members with technical questions and problems using Writing.Com!
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May 10, 2019 at 8:48pm
#3270017
Re: Re: Re: Gifting memberships
If his problem is that he can't remember his password, the password can be recovered:

If he can access the account's offsite email listed in the account's settings, he can put the username here, and the password will be emailed to that offsite email account.
forgotten password: http://www.writing.com/main/forgotten

If he can't access that email account, then to verify his identity, he would need to fax a copy of an ID that links the first and last name on the account with the name on the ID that is faxed. The fax should include: The username of the account, a request to change the password and what the password should be changed to. The fax number is in Contact Writing.Com from Writing.Com 101 .

Once he has access again, he should change the offsite email in his account information to one that is current.




Hope that helps.

*Snow2* *Snow2* *Snow2* Northernwrites___*Pencil*

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MESSAGE THREAD
Gifting memberships · 05-10-19 4:17pm
by jabberwocky
Re: Gifting memberships · 05-10-19 5:16pm
by The StoryMaster
Re: Re: Gifting memberships · 05-10-19 5:30pm
by jabberwocky
*Star* Re: Re: Re: Gifting memberships · 05-10-19 8:48pm
by Northernwrites

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