Technical Support Forum

Greets,

I checked this item and the award it's referring to does not exist. Unfortunately, looking at the history of the item and its transfers is hard because it's 18 years old and has gone through a few things over the years. LOL.

Checking the backend database, there are no awards linked to the item ID 427318.

The awardicon it DID reference looks to have been originally from around 2006.

I'm not entirely clear on the history of how we handled awards - my memory can only retain so many details. LOL
But I know Monty's changed accounts once or twice in the past, the current account being from 2015 ... So my best guess is that the award was given via a previous Monty account, and was removed long ago due to different and older policies on awards from deleted accounts. As it didn't happen recently and there's no audit trail of where it went, that's my best guess.

So...
At this point, the best I can do is to remove the broken award so it doesn't show... I will go ahead and do that now.

Best,
~~SM


A Few Helpful Tips...
  If your problem is with an item, please include its Item ID!
  New member? Start here!   "Getting Started: Table of Contents" 
  Find answers in our FAQ...   http://www.writing.com/main/faq
  Need Non-Technical Support?   "Non-Technical Support Forum"