Technical Support Forum

Hello,

Badges can only be sent where you direct them.
If you mis-sent a badge, unfortunately you have to just send it again.
Pay VERY CLOSE ATTENTION to the username you enter for the receipt.
On the confirmation page, BE VERY SURE it is the recipient you intend.
The system will follow your instructions and it will not change the recipient!


If a badge doesn't show on your "Merit Badges: Given" page, AND the gift points have not been removed from your account... Then the system gave you an error message, not a confirmation message, when you submitted. You should attempt to send the badge again as it will not be sent by itself later.

Hope this helps!
~~SM


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