You go to the review area for an item and click the "Review Tool" to do your review in the tool and where the templates section is.. There's no "Load" button?
Just to be sure -- Remember that you can't just open the "My Review Tool" page and load a template. You have to load a template in the review tool for a specific item.
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Re: Issue with review tool · 06-17-22 2:01pm 
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