Technical Support Forum

Greets,

I just checked and we only received 1 payment from you on August 20th:

          Payment started
          Aug 20, 2022, 12:39 AM

          Payment succeeded
          Aug 20, 2022, 12:41 AM

I've double checked and confirmed this in a couple of different ways with our payment processors. There was only one successful payment and no failed payments attempts.

Please check with the Cash App support folks about what happened with your first payment (and whether it actually happened or is just a pending hold that will not actually complete). Also, please double check the time on the payments to make sure you don't open an inquiry or chargeback on the "correct" payment.

Thanks and best wishes!
~~SM



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