Herzie Santos a.k.a. SheySaints, has a degree in BSA (Bachelor of Science in Accountancy) and has worked for Coca Cola Bottlers, Goldprint Publishing House, AXA Financial, and Sutherland Global Services, where she spent most of her working years. Her advocacy for this BPO company lasted 11 years by providing business intelligence and managing customer experience. Her professional experiences on different work industries have gained her a lot of expertise, including the core skills in professional writing. She has written and published poems, short stories, book and movie reviews, essays, and various articles.