COMMUNICATION IS WHAT IT'S ALL ABOUT! (Book)

Rated: E · Book · Writing · #2184267

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Photo: The Huntington Japanese Gardens, photo by Seabreeze
September 2, 2026 at 9:59am
September 2, 2026 at 9:59am
#1122492
I have a bone to pick with a particular specialist's office. I am having tests done for both a colonoscopy and ARM procedure. Normally, in the past, to have either test scheduled, I would have had an approval sent over to the specialist (Gastroenterologist doctor), from my primary care doctor. Well, it seems that these day, the specialist's office schedule you first then they request the approval from the primary. WTF? I say that, because they have already called me once to reschedule because they had not received the approval back from my primary doctor. Okay, one mistake, no big deal. I rescheduled.

Yesterday, I had a message on my phone saying I needed to reschedule the ARM test because their office had not received the approval from my primary care doctor. So, once again, I call to reschedule. The first person I spoke to said that everything was fine and that the date was still on. I explained that I had received a call, just yesterday, saying I needed to reschedule. She transfers my call to another person. That person, checked, leaves me on the phone for several minutes and I get disconnected. She does call me back immediately. However, she goes through some dialogue of this and that, trying to assure that nothing has changed and that the procedure is still on for the same date. I explained that, I thought it would be better to schedule the procedure after her office received the approval, which she stated they still did not receive it! WTF!

Too many chiefs and not enough "whatevers"!








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