*Magnify*
SPONSORED LINKS
Printed from https://www.writing.com/main/forums/action/view/message_id/3517993
Printer Friendly Page Tell A Friend
(364)
Rated: 13+ · Message Forum · Writing.Com · #303715
Members help other members with technical questions and problems using Writing.Com!
<< Previous  •  Message List  •  Next >>
Reply  •  Post New
Sep 5, 2022 at 10:44am
#3517993
Re: Re: Re: Charged for membership, but acct still listed...
*Dollar* 10,000 GPs were sent to Salmonax with this post.
Greets,

Ok, well that would explain it and would for sure be the problem...

Our current order ID #'s are in the 318,000 range! That order ID for your account was already paid way back on April 26th, 2020... as such, our system could not re-process the already paid order. *Smile*

I apologize for the trouble on this. I'm really not at all sure how this could have happened and have never seen it before.

I've gone ahead and refunded that payment... Screenshot attached here:


If you'd like to place a new order, please start over in our shop and go from scratch on it.
https://www.writing.com/main/shop/cat/Memberships


Thank you!
~~SM




A Few Helpful Tips...
  *Bullet*If your problem is with an item, please include its Item ID!
  *Bullet*New member? Start here!   "Getting Started: Table of Contents
  *Bullet*Find answers in our FAQ...   http://www.writing.com/main/faq
  *Bullet*Need Non-Technical Support?   "Non-Technical Support Forum

The Storymaster Sig II.
MESSAGE THREAD
Charged for membership, but acct still listed as unpaid · 09-04-22 10:07pm
by Salmonax
Re: Charged for membership, but acct still listed as unpaid · 09-05-22 1:02am
by The StoryMaster
Re: Re: Charged for membership, but acct still listed as ... · 09-05-22 5:16am
by Salmonax
*Star* Re: Re: Re: Charged for membership, but acct still listed... · 09-05-22 10:44am
by The StoryMaster

The following section applies to this forum item as a whole, not this individual post.
Any feedback sent through it will go to the forum's owner, Writing.Com Support.
Printed from https://www.writing.com/main/forums/action/view/message_id/3517993