Technical Support Forum

Greets,

Our email server uses a grey listing service to prevent/eliminate most spam. With grey listing, first time emails from new senders are "temporarily rejected". The default setup for real email services is to re-attempt the message shortly after (most are 10 minutes)... but spam systems send out so much spam email, they can't take time or resources to re-try and so their spam is simply discarded and never seen again. When a message is resent, the system then whitelists the sender for future emails; this action only occurs on the first email from a new sender.

         See also: https://en.wikipedia.org/wiki/Greylisting
                              and https://www.greylisting.org/

Though greylisting is now common amongst many large email services to help prevent spam, we're not primarily an email provider so our leanings on email service are going to be more inclined to protect folks from spam than to provide a "first time email" instant throughput. For primary email service, nothing beats gmail because Google has many billions in resources. - http://www.gmail.com/

Best,
~~SM



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