Technical Support Forum

Sugaree-Serial_Writer --

Hmm. Your Spam folders show as empty, and your SentMail folders have only 1 message. I assume that means the spam is in your Inbox. When your membership expired, your email allotment also dropped to the free member level, and the excess email keeps you from receiving most email.

Do you have the sort filter for sending all offsite email to Trash turned ON? Click the gear icon at the upper right of your email page to check:
Trash Emails NOT from @Writing.Com [?]:
Turn it on and save the update. Then reload the Inbox page to activate the filter. With that many to process, it might take a bit to load the page.

If those lewd emails are coming from a WDC email, please report the sender(s) here: "Submit a Complaint" 

Changing your email address requires changing your username, for which the site charges a fee. See the documentation at:
https://www.writing.com/main/my_account.php?action=ea_form&type=change_username





Hope that helps.

Northernwrites___

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