Technical Support Forum

If it's not just because you don't have the password automated in the browser ....

Check for malware.

The standard first response suggestions for when something is weird:
0. If you're using Edge, use another browser. Last I heard, the site doesn't support Edge yet.
1. Clear browser cache. Shut down all browser windows. Reboot the browser.
2. Make sure your browser is up to date.
3. Try another browser.
4. Reboot your computer.

Additional tips for iPad from SM:
1. Try a hard-reboot: Press and hold the home button and power button until the iPad turns off ... then turn it back on again.
2. Try installing Chrome for iPad. It's free and it's in the App store. Chrome often works much better than Safari for all sorts of things.







Hope that helps.

Northernwrites___

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