Technical Support Forum

I just posted a reply to Stik, but replying to you too so you see it. #shouldataggedyou



There's been a few scattered reports now...
So I'm sure this is happening...
I'm just not sure why only some people and not others.

I've made a quick cookie reset link that both clears the cookies and also does not create a new session cookie at the same time.
https://www.writing.com/main/cookie_reset

It will log out upon clicking it and then you'll log in again.

Please try that and let me know if it changes anything.


If it does not fix it... Here's some follow up questions:
- Does it occur just while you're browsing? Like 1 page is fine and then you're logged out on next click?
--- If this is what happens, you're active and then just logged out ... what action did you perform right before logout?
--- IE, did you submit a form? Click a link -- what kind? From with WDC or outside of it?

- Or, are you idle for some time and then when you go to a page, you're logged out?
--- If this, how are you returning to WDC after being idle or off the site? Typing URL, clicking link, etc.


Thanks,
~~SM




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