The original post noted they did not have a “Load” button to load a review template into their review tool to use for a review.
The screenshot and your path shows you’re going to the review took management area - not clicking to open a review into the review tool.
In the review tool manager, you can’t load a template because you’re not in a review to load it. If you want to get the text of the template from that area, you can use the “edit” button.
So this looks to be correct.
To be able to “Load” a template into a review tool area, in the review area of an item, click the “Open in Review Tool” button.
Or… If you’re getting an actual error, please provide the error message or info.
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