This week: Handling Complaints Edited by: Legerdemain  
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 Handling Complaints
Things are stressful in the world, and sometimes more so in a person's life. In a text-based platform, words are just words until you project an emotion to them. You don't know what is going on in that other person's head, or life or surroundings. Sometimes a little thing can be very upsetting piled on with other issues. So, stop... take a breath, and take the time to examine the 'what' and 'why' of a complaint.
When a host runs an activity or contest, sometimes a member complains. We don't like to handle complaints and the very first thing you should do is apologize. Even if the person is wrong, you can soothe with an apology. We do want a person to enjoy the contest or activity. Next, examine what the true nature of the complaint is. Was there an issue with another person? Was it a complaint about the mechanics of the activity or contest? Did someone not understand the rules? The fact is, some people just enjoy complaining.
We can't always go back and fix what the complaint was about. We can tighten up the language of the rules, the deadline, and entry. We can explain to the complainant what they misunderstood or what the problem was. We don't point fingers and throw out accusations and insults. Of course, there will always be poor losers who try to take the shine off another person's win to satisfy their bad feelings about losing. That can't be helped. If it truly becomes a problem, WDC has tools in your account settings to block or ignore a problem member. But if a host always responds succinctly and politely, it goes a long way with everyone involved as far as your hosting abilities. The important key is communication. No one enjoys drama unless it's in our writing.
In the end, try to resolve things peacefully, especially this time of year. We all deserve some courtesy and an enjoyable holiday season.
This month's question: How do you handle complaints or criticism?
Answer below  Editors love feedback! 
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This month's question: How do you handle complaints or criticism?
Answer below Editors love feedback!
Last month's "Contests & Activities Newsletter (November 22, 2023)" question: Do you feel inspired belonging to WDC?
Beholden  : Yes. I found WDC when I was looking for prompts on the net. Most immediately, WDC fulfilled my need in that area with the contests. Very quickly thereafter, I found the company of other writers to be quite stimulating and by then I was completely hooked. Wish I'd found the place much earlier.
SP is Muddling through  : Absolutely!
Quick-Quill  : I did more so the first 10 years, now I’m so busy writing my novel(s) I don’t get here as much as I used to. I need to make that my New Year Resolution
H❀pe  : Aw don't say you failed.
I think everyone who took on the challenge took a giant, bold, community-driven leap and should be celebrated for their daring! So perhaps you are not going to hit the Nano target - make your own new target then. Legerwri2mo perhaps, or even Legerwri6mo, if that is what you need.
The only time you really fail is if you give up. So don't!
Hip Hipp Huzzah Legerdemain
bryanmchunter: I'm sorry to say that as of late, No. Quite the opposite, as a matter of fact. I'm even planning on retiring and closing my account after my final week on WDC. 
Auri Johnson : I'm honestly having a lot of trouble finding where I fit in this community- it's a little overwhelming and my motivation fluctuates so frequently that I feel like I'm constantly erasing any progress I manage to make. I'm sure I will figure it out (hopefully) but at this current point in time I'm struggling with it.
Elisa the Bunny Stik  : It comes and goes. I actually have written a fair amount this year, but a good portion of my work lately has been in my journal and blog.
Khola Mousethyme : Yes and no. The support I've been getting lately has been great but I feel like I am letting them down because I can't get myself to work on my novel. There's so much pressure here and in my personal life I can barely function.... Somehow I hope I keep moving on from day to day like I have been.
dlspiritwriter 🙏☯️😻  : Very much so over the past almost 20 years! I've made very good connections with people who have inspired me many times. I found groups to be part of and always found help for questions and even if I should continue writing at rough times in my life. I did the NABLOPOMO Blogging this month and stuck with it. It's a matter of keep looking to find your nitch!
flash : I don't know about belonging, even though I've been here a long time. One thing that inspires me here is seeing other writers work and after seeing enough, I understand much more clearly about how it works.
the last cicada  : I feel inspired. If not for WDC I think I'd never would have met so many people who love writing. For every person who I meet here, I am motivated to keep writing. For every contest or writing activity that comes up, I am motivated to read works by other writers (FYI: before Contests, I would never read outside of my preferred genre).
It's no good to feel like you are the only one who loves an activity because then you can't express your love for that activity! Each person in WDC may like a different part of the writing spectrum but what I love about Writing.Com is that we can actually combine writing and with other activities. We can even collaborate other writers. Before I found WDC, I couldn't find a site that let you combine different types of writing styles like interactives with books and even with books a million ways to set up the books (and now we have photo albums). We have more than 5 ways to communicate with other writers (eg: email, forums). Also, we can combine images and physical objects and apps with writing. We can upload documents with word. We have web pages and our own mark up language. We have badges, awardicons, and trinkets. Then we can also order the hard copy version  That's crazy! How can one not get inspired?
HollisFrances : Absolutely! The platform, the activities and contests provide a steady workout routine for my brain housing group. This would be my "tiny house" of course! But I have to say, what motivates me the most is the interaction other members of this great community. Thanks to you all!
TheBusmanPoet : I enjoy my time here. 
Paul  : I also find it an enjoyable environment. Thank you for that.
Dave  : Absolutely, on a daily basis.
D. Reed Whittaker : Do we consider prompts as inspiration? If so, then I'm frequently 'inspired'. |
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Contests & Activities: December 20, 2023 Issue [#12330]
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