\"Writing.Com
*Magnify*
SPONSORED ITEMS
BY ONLINE AUTHORS
Printed from https://www.writing.com/main/forums/message_id/3121933/thread/1
\"Reading Printer Friendly Page Tell A Friend
(375)
Rated: 13+ · Message Forum · Writing.Com · #303715

Members help other members with technical questions and problems using Writing.Com!

<< Previous  •  Reply  •  Post New  •  Message List  •  Next >>

*Dollar* 1,000 GPs were sent to Writing.Com Support Author Icon with this post.
I am having difficulties accessing my portfolio, notifications, points etc. I've lost cover pictures for my writing and have lost the ability to access my work to edit. I think there was a power surge when I was online. Can you help PLEASE ?

by Past Member 'northernwrites'
I checked your port. It looks like all your items still have their cover images.

Let's hope it's just a problem with your browser.

The standard first response suggestions for when something is weird:
1. Clear browser cache. Shut down all browser windows. Reboot the browser.
2. Make sure your browser is up to date.
3. Try another (up-to-date) browser. The site recommends Chrome.
4. Reboot your computer.

If that doesn't clear the problem, you might need to download a fresh copy of your browser and/or re-install the OS, or have a professional take a look at the physical components of your computer.

Additional tips for iPad from SM:
1. Try a hard-reboot: Press and hold the home button and power button until the iPad turns off ... then turn it back on again.
2. Try installing Chrome for iPad. It's free and it's in the App store. Chrome often works much better than Safari for all sorts of things.




Hope that helps.

*Snow2* *Snow2* *Snow2* Northernwrites___*Pencil*

~~Image #6000 Sharing Restricted~~ ~~Image #603504 Sharing Restricted~~

<< Previous  •  Reply  •  Post New  •  Message List  •  Next >>
The following applies to this forum item as a whole, not this post. Feedback sent here will go to the forum's owner, Writing.Com Support.
Printed from https://www.writing.com/main/forums/message_id/3121933/thread/1