My Thoughts
I came across this first chapter a couple of days ago, but I didn't have the time for a full read. So, when I got up this morning to find my kids already focused on their video games, I figured I'd stop in for a proper read and review. 
This was an interesting first chapter, I have to say. You did a great job establishing Gillian's character, her relationship with her son Connor, as well as her position within the force. By the end of the chapter, I felt like I was getting to know her on a personal level already, and I think that's great. I could relate to her reaction when she ran into her boss, and I admired the way she handled her son. Just those two things alone were enough to make me like her. Added to the smooth, casual flow of the narrative, I was able to feel like I really was walking around with her, experiencing things as she did.
It's all too easy to bog down a first chapter with exposition, and I'm so glad to see that you used active, engaging details instead. The information you provided about her and her life were enough to make me like her and want to know more without being so much that the character development was lost. Very nice work. It's hard to find that happy medium, but you managed it nicely.
At the end of the chapter, I found myself curious about many things, but in the forefront was the broody stranger, as well as the impact that investigating this kid's death will have on her and her son. I'm also curious as to why she hesitated when she found out Banks was picking her up.
From my perspective, the only part of this first chapter that I think could be stronger was the ending hook. In the last paragraph, consider adding in a thought of hers about Banks picking her up. Her dialogue showed that she wasn't thrilled about it, and I think giving the reader a little tid-bit about why would enhance the desire to turn the page. Or, now that I think of it, even a thought regarding how she feels about heading to the crime scene would work. Think it over and see if you agree.
Grammar/Punctuation/Spelling, etc.
I found a few areas I thought I'd make some suggestions for. If you'd like to check them out, please click here. ▼
 At forty-four, everything about her suggested that the word “ma’am” would never apply to her.
This statement, while strategically placed to give the reader information about her character, felt a little bit forced to me. "Everything" is kind of vague, and I think if you were to give a little more detail, it would enhance this first paragraph. Perhaps consider something like, At forty-four, the word "ma'am" seldom applied to her. Look it over and see if you agree.
 Connor’s steps rattled down the stairs and he soon showed up, still looking barely standing.
This sentence felt a little awkward to me as I was reading. I think it's the last part that doesn't seem to fit properly. Consider revising just slightly for a smoother flow. For example, Connor's steps rattled down the stairs, his steps loud and clumsy. I don't think you need the looking barely standing because the active description of his progress, combined with the sentence that comes after this, paints a vivid image of him dragging himself around, still half-asleep. Again, look it over and see what you think.
 Only a heartbeat later she was already around the corner and halfway across the avenue.
Consider removing the word already. For me, it doesn't add anything to the visual of her slipping away and with the introductory phrase, Only a heartbeat later, the reader sees that she moved quickly. Also, consider a comma after later to separate the introductory phrase from the main sentence.
 Tall, slim, Gillian thought him in his early fifties.
Consider using the word and in place of the first comma. Also, I wonder if the word pegged would be more effective than thought. Try it out and see if you like it.
 His thin lips didn’t seem used to smile at all, and all of his face had a hardened, broody air.
For me, this part felt a little forced, and perhaps over-explained. Consider simplifying a little bit. You could also make this come from her thoughts more directly. For example, His expression, hard and broody, made her wonder when the last time the man cracked a smile was. I'm sure you can come up with something much better, but I think it gives you an idea of what I mean. If not, feel free to make me think up a better explanation.
 “Gotta bail, guys, would you give this to Henderson?”
Consider using a period after guys since this is two separate sentences. For example, "Gotta bail, guys. Would you give this to Henderson?"
 Her voice gave Gillian a mental picture of their office:
This confused me because at this point, Gillian hadn't heard the other woman's voice yet. Consider placing this after Al's dialogue, or even break up her dialogue to add it so you don't loose Gillian's reaction to being picked up. For example,
“Rolling smooth, Reg."
Her voice gave Gillian a mental picture of their office: Fred fighting the coffee machine, Ron and Kurt welding some of those weird devices they kept putting up to no understandable end, Aldana herself lazily sitting at Gillian’s desk. And Tanya working on her computer, trying to hack into the space station or something like that—but sure something punishable by federal and international laws.
"FYI, Banks is on his way to pick you up."
In Conclusion 
All in all, an effective and interesting first chapter. I look forward to reading more in the near future. Keep up the great work. 
Thank you for posting your work and allowing me to comment on it. If you do not agree with my suggestions, that is just fine. They are definitely yours to do with what you wish. 
Happy Writing!
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